How do I obtain special solid waste collection services if I am physically challenged?
If a citizen is physically unable to carry his/her household trash to the street, a special pickup service is available at no charge to those citizens meeting the qualifications. The qualifying applicant may complete the application/agreement for Physically Challenged Services for Solid Waste removal or recyclables removal. The application includes a Physician’s Certification, stating that the resident is unable to transport his/her solid waste from the residence to the public street or public alley. Physically challenged services will not begin until Solid Waste Management receives both forms, and the applicant is approved by the City Manager.
Notice of changes of service will be posted through the MyRoanoke news service, Facebook, Twitter, RVTV or other media outlets.